Please review B&R Farm and Equipment Supply’s refund and return guidelines before purchasing equipment, parts, or related services.
Used equipment and parts may have different return eligibility. Items returned without prior approval may be refused. Contact B&R Farm and Equipment Supply with your order details before taking the next step.
All equipment sales are generally considered final once the purchase is completed, unless otherwise stated in writing by B&R Farm and Equipment Supply.
Used tractors, skid steers, backhoes, loaders, and heavy equipment are sold based on the condition, specifications, and information available at the time of sale.
Eligible parts may be considered for return if they are unused, uninstalled, in original condition, and returned with all original packaging and documentation.
Special-order parts, electrical components, opened parts, installed parts, and custom-sourced items may not be eligible for return.
All returns must be approved by B&R Farm and Equipment Supply before any item is shipped or brought back. Items returned without prior approval may be refused.
Approved refunds will be processed after the returned item has been received and inspected. Refunds may be subject to restocking fees, shipping costs, handling charges, or deductions for missing packaging, damage, or use.
Shipping, freight, delivery, and handling charges are generally non-refundable unless otherwise agreed in writing. Customers are responsible for return shipping costs unless the return is due to an error confirmed by our team.
If you receive an incorrect item or notice shipping damage, contact us as soon as possible. Please provide photos, order information, and a clear description of the issue so our team can review the situation.
Our team will review your request and explain available options based on the item, order details, condition, and return eligibility.